Get in Touch with Our Team
Have questions about AI Backend Builder, need assistance with your subscription, or want to explore custom enterprise deployments? Our support team is ready to assist.
Customer Support
For account assistance, technical issues, and bug reports.
Billing & Payments
For invoice copies, subscription updates, and refund requests.
Business Inquiries
For enterprise licensing, partnerships, and press inquiries.
We strive to respond to all inquiries within 24 to 48 business hours.
Monday – Saturday
9:00 AM – 8:00 PM IST
Advance Quiz
West Bengal, India
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Frequently Asked Questions
How do I request a refund?
We offer a 100% money-back guarantee within 5–7 days of purchase. Simply email billing@advancequiz.com with your registered email and transaction ID. Read our full Refund Policy.
What entity name will appear on my credit card / bank statement?
Payments are securely processed via authorized payment gateways and will typically display as ADVANCEQUIZ on your bank statement.
Can I upgrade or downgrade my plan at any time?
Yes! You can switch plans or purchase additional credits directly from your dashboard or by visiting our Pricing page.